How do you ship packages?
Packages from our warehouse will be shipped by CityLink or Pos Laju depending on the weight and size of the product.
Do you ship worldwide?
No, we will update on the site in future if we do ship worldwide.
How long does shipping take?
Estimated shipping time varies by location and can be longer than 10 days due to high demand. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| Johor | 3-5 Business Day |
| Kedah | 3-5 Business Day |
| Kelantan | 3-5 Business Day |
| Kuala Lumpur | 1-2 Business Day |
| Malacca | 3-5 Business Day |
| Negeri Sembilan | 3-5 Business Day |
| Pahang | 3-5 Business Day |
| Penang | 3-5 Business Day |
| Perak | 3-5 Business Day |
| Perlis | 3-5 Business Day |
| Putra Jaya | 1-2 Business Day |
| Selangor | 1-2 Business Day |
| Terengganu | 3-5 Business Day |
- This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information, but sometimes due to free shipping tracking is not available.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.