SPlus Medicare

How do you ship packages?
Packages from our warehouse will be shipped by CityLink or Pos Laju depending on the weight and size of the product.

Do you ship worldwide?
No, we will update on the site in future if we do ship worldwide.

How long does shipping take?
Estimated shipping time varies by location and can be longer than 10 days due to high demand. These are our estimates:

Location *Estimated Shipping Time
Johor 3-5 Business Day
Kedah 3-5 Business Day
Kelantan 3-5 Business Day
Kuala Lumpur 1-2 Business Day
Malacca 3-5 Business Day
Negeri Sembilan 3-5 Business Day
Pahang 3-5 Business Day
Penang 3-5 Business Day
Perak 3-5 Business Day
Perlis 3-5 Business Day
Putra Jaya 1-2 Business Day
Selangor 1-2 Business Day
Terengganu 3-5 Business Day
  • This doesn’t include our 2-5 day processing time.

Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information, but sometimes due to free shipping tracking is not available.

My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.

Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.